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The duration of my subscription is ended last month (internet+TV (Happy Home300) ), and I received the bill for this month with higher price (which is the regular price for the package I guess). Firstly, I tried to call the customer service to make a new subscription, but I could not hear an English option to communicate on the phone. I also open an online request to be called, but nobody called me. Then, I tried to change my subscription via “ MyUPC” portal. However, it did not work and a message appeared by saying that I need to call the customer service to do this change. I could not find any way to communicate by chat with the customer service So could you tell me how to reach to the customer service??

The duration of my subscription is ended last month (internet+TV (Happy Home300) ), and I received the bill for this month with higher price (which is the regular price for the package I guess). Firstly, I tried to call the customer service to make a new subscription, but I could not hear an English option to communicate on the phone. Then, I tried to change my subscription via “ MyUPC” portal. However, it did not work and a message appeared by saying that I need to call the customer service to do this change. I could not find any way to communicate by email or chat with the customer service. I really dont want to pay another bill with a higher cost for the next month as I dont use TV box anymore. I think I will receive the bill for the next month very soon, so could you tell me how to reach the customer service as soon as possible to change my subscription……