PeterPark

Hi,

I’m going to move abroad 28 Feb 2023.

I tried to notify in the webpage below, but I couldn’t put a moving date.

(https://www.upc.ch/en/myupc/service/move.html/?intcmp=support_contact_id94_body_myupcmove)

What shall I do?

Thank you.

Hello,

Happy Home Giga (TV+Internet, 69 CHF) two-year contract ends in July.

I want to use the internet only by February 2023, how much will it cost?

Thank you.

adrianlondon Thanks a lot!

I was so surprised to see my bills last month and this month.
25frs on data roaming 2.5mb!!!!!
25frs was the data roaming rate limit I set.
It’s equivalent to reaching 25 francs in 1 second, is it really that expensive?
The country that used roaming data was South Korea.

Daniele_Sunrise Thank you Daniele. Yes of course. The GIGA CONNECT BOX uses the same socket and it works well.

I checked all the cables and it won’t turn on.
Neither the remote control nor the front switch nor the rear switch work.

Daniele_Sunrise Thank you very much!

Can I temporarily stop using my cell phone?
I am going abroad for about two months, and I plan to use a local cell phone.
Thank you.

Thank you for your help Daniele,

Unfortunately, it does not work yet so tomorrow technician will visit.

I’ll tell you the results later.

Regards,

PeterPark

Hello everyone,
I installed the connect box, and I can find the UPC WiFi name in the WiFi menu in my iPhone and also I can put in the password.
But it doesn’t work.
I installed it Saturday night.
How can I use WiFi?
(As a result, I can’t install TV)