I am UPC Cablecom customer since February 2014. My internet plan includes download speeds (up to) 250 Mbit/s.
Last week I received the new modem Connect Box CH7465LG Compal. However I am having trouble getting admissible speeds via Wi-Fi (for a 250 Mbit/s plan).
I have two different cases:
- First one with my laptop (which only supports Wi-Fi 2.4G) i get average Download values speeds of 40 Mbit/s. From the information i have about my laptop, this should reach speeds close to 70 Mbit/s.
- Second one with my iPhone 5S (which supports Wi-Fi 5G) i get different values between 60 and 90 Mbit/s. From the information i know, the iPhone 5S is able to achieve maximum download speeds close to 150 Mbit/s.
In my opinion something is wrong and I should be able to get the maximum speeds via Wi-Fi on my devices (70Mbit / s in Laptop and 150Mbit/s on the iPhone).
When I run the test through cable, i can achieve the desired speed of 250 Mbit/s.
So I’m paying a 250 Mbit/s service, however i can only reach speeds that even not the 100Mbit/s package is able to reach.
Can anyone help me? @Anina @Adriana @UPC_Ex_Mod