This is my last attempt at finding answers and next step is switch over to another provider.
I have recently moved into a new building and the UPC internet came with us. Since the beginning (3 weeks and counting), the UPC moden has been completely unreliable. It keeps dropping Wifi multiple times per day, on average every 30mins.
We are both working from home so this is extremely frustrating and unproductive. We have called UPC and our 5 year old modem was replaced for a new one (I do not see the difference between them). We have tested the connection using various devices; Mac, PC (Dell, Lenovo), IPhones etc. They all produce the same results, constant drop of internet connection.
The other two neighbours use Swisscom so there is no point of reference.
The important part however is that our downstairs guest room is transmitting Wifi signal using store bought device and this signal has been for the most part stable, only dropping about twice per day.
What is it in the UPC Wireless modem that could cause such frequent disruptions? I have removed the 5GHz connection after reading about potential conflicts between 2.4HGz and 5GHz, yet no improvement.
I am so tired of rebooting the Wireless box to get connection multiple times per day. Please help!