"Port Forwarding" not visible (Connect Box)

dmilushev · 2019-06-16T08:45:33+00:00

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Daniele_Sunrise

@Rikk , you need to send your request to: www.upc.pl

Greetings

Daniele

maxvello

Hello,

Could I also ask politely for the switch to IPv4?

Regards,

Kamil

Rikk

Hello,

I also kindly ask to enable the option to forward ports for me. Do you need any additional information?

Thanks,
Erik

Ahmet_sunrise

You are welcome.

Cheers,

Ahmet

DaroGP

I can see it already. I will check how it works. Thank you.

Ahmet_sunrise

Hi. Thank you for your message.

The rollback to IPv4 is done.

Please restart the modem within the next hour.

Best regards,

Ahmet

DaroGP

Hello @Daniele_Sunrise
I also wanted to have the port forwarding option available.
Thank you

Daniele_Sunrise

@Canale , Welcome to the Community! 😀
I switched your modem to IPv4. You can now forward the ports.

Greetings
Daniele

Canale

Hello @Daniele_Sunrise ,

I am in exactly the same situation, I’d like to enable port forwarding but the menu is missing in the UI.

How can I do to enable it?

Daniele_Sunrise

@dmilushev , Welcome to our Community! 😀 I made the change. In 30 minutes you can forward the ports.

Greetings
Danuiele

Mathis

Daniele_Sunrise Hi i have the same problem. I know, im a little bit late. I’d like to enable portforwarding but i can’t find that menu
How can i enable that?

Daniele_Sunrise

Mathis Welcome to the UPC Community!

Please send us your customer number, address and date of birth via private message. We will be happy to check the configuration of your modem.

Greetings
Daniele

FamDongy

Hi Daniele, hope you doing well - I’m missing DMZ menu (need 192.168.1.110) and Wifi 2.4 can’t change from 20 to 40Mhz.. Can you also help ? Thank you

Daniele_Sunrise

FamDongy Welcome to the community!

Please send us your customer number, address and date of birth via private message. We will be happy to check the configuration of your modem.

Greetings
Daniele

vieirar

I have the same issue. Can I change to IPv4?

Daniele_Sunrise

vieirar Welcome to the community!

We have made the changeover, which will be completed in 30 minutes. After that restart your modem. If you have difficulties, perform a modem reset. To do this, gently press the reset button on the back with a pointed object for at least 25 seconds.

Greetings
Daniele

patrickpatrick

Hello,

I am in exactly the same situation, I’d like to enable port forwarding but the menu is missing.

How can I do to enable it?

Daniele_Sunrise

patrickpatrick Welcome to the community!

We have made the changeover, which will be completed in 30 minutes. Restart your modem afterwards. If you have problems, reset your modem. Press the reset button on the back of the modem with a pointed object for at least 25 seconds. Then please try again.

Greetings
Daniele

lukasl

Hello @Daniele_Sunrise , I would like to have port forwarding option too. Thank you

Daniele_Sunrise

lukasl Welcome to the Community!

Please contact your provider Magenta in Austria for the conversion.we can not do this from Switzerland.

Greetings
Daniele

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