Does the Gigabox have to be in Modem mode for a Wireless AP to be installed in …

Does the Gigabox have to be in Modem mode for a Wireless AP to be installed in my network?

I have been having problems for a long time with my AP requiring to be reset every day.  I have tried another AP with the same result and I have connected the AP directly to the gigabox through my home ethernet avoiding our switch.  Same result.

The Gigabox is in my cellar and broadcasting under a different SSID.

The AP is on the Ground floor with the same SSID as another one on the first floor.

Neither signal is strong enough to be used on another floor.

Both need to be reset regularly - more than daily.

By unplugging and directly connecting one to the Gigabox and trying different AP boxes, I think I can isolate the problem to the Gigabox.

Note that additionally we also randomly lose our phone connection on this box.

Ethernet connections seem to be more stable, but occasionally we lose that connection too.

There are a lot of devices connected via ethernet (Xboxes, PS4, TV, UPC TV boxes, iMac, MacMini, NAS drives, Sonos, AppleTV, Printer etc etc)

Comparatively few use Wifi (3 PC’s, 1 Macbook, 3 iPads, 4 Phones)

But I don’t think we have ever achieved the 1Gb download speed that we pay for.

But, back to the main topic, maybe if I make the Gigabox use Modem mode it will fix the Wifi AP issue?

What do you think?

Thanks

Chris

I got frustrated with this and so, I configured my AP as a universal repeater using the weak signal from the Gigabox in the cellar. It rates at 60% and normally 70% is required for the repeater to work successfully, which is why I set it up as an AP first.

Anyway, I have to report that the box has not needed to be restarted in the last 2 days. And the Wifi connection is good on the ground floor of my house, now better speed than before.

So, what I’m starting to wonder is if the Gigabox is somehow biased towards providing Wifi speed over the ethernet speed. Somehow it’s like the ethernet connections are slowed or shutdown so that the AP didn’t work anymore. I am also noticing that ethernet in other parts of the house have slowed.

As I didn’t mention in my first email, the definition of a long time was a month. I have had this issue for about a month now. Before that the AP worked fine.

Is there any setting in the Gigabox that prefers Wifi over ethernet? It’s just a switch and deals with whatever comes first, right? Or is it?

Thanks.