I am trying to set up scanning to email from my Brother MFC-9970CDW printer. I created an email address printer.xxxxx@hispeed.ch for sending the emails (SMTP), but always get the following error when sending a test email from the printer no matter whether I use port 587 or port 465 with SSL or with TLS and SMTP server ‘smtp.hispeed.ch’ :
E-mail Test Result
E-mail Send Configuration
Communication over the network using SSL was unsuccessful. The SSL settings may not be configured to match the server settings. Confirm the “SMTP Port” and the setting for “SMTP over SSL/TLS”.
If I remove the SSL/TLS, ie. use SMTP Server Authentication Method = ‘none’ with port 587, I get no error for the test, and it’s possible to scan to a gmail.com or to an icloud.com mail account, but the scan to a hispeed mail account does not work; i.e. there is no error message, but no email is received, even in the spam folder.
In summary, there are 2 problems:
1. SSL should be used, but it fails.
2. When SSL is not used, the scan to a hispeed account does not work, but to a gmail or icloud account it works.
