RiverSwim Welcome to the community!
I will be happy to try to answer your questions in more detail:
Is this a IPv4 or IPv6 router?
We do not use DualStack IPs. This means that you can operate your modem with either IPv4 DS Lite or IPv6. The conversion of the modem to IPv4 or IPv4 can be changed by us or the suppor
Does it have a firewall?
Yes, you have an active firewall on the modem itself.
Why does the interface say the IPv4 firewall is offline?
This is an incorrect ad. You can quickly determine whether the firewall is active by testing a port scanner like this one.
What is this ‘‘Surf’’ thing they say is meant to protect our network?
You can find all the information here.
Besides our computer, antivirus and other app security, does the Sunrise router offer any hardware or software security for the end user?
As far as software security is concerned, you can find all the information about Surf Protect here.
I was told by Sunrise that many of the features in the interface actually don’t work. For example, the WPS button is non-functional and so are all the firewall setting buttons.
I cannot confirm this statement and the WPS function should work.
Is the Sunrise Pod secure? Strange that it can connect to the router without any kind of security steps. Just plug it in and it connects and broadcasts a signal.
There are security steps. For example, you can only use the pods that we send to the customer. If you take the pod and plug it into another modem, it will no longer work.
Greetings
Daniele