xyongqin I have an internet box fiber. It seems that ipv6 is not supported at this moment. Can you help to activate IPv6? Thanks
Daniele_Sunrise xyongqin Welcome to the community! Your modem is already on IPv4 (WAN IP). We therefore cannot change anything. Greetings Daniele
xyongqin Do you mean Daniele_Sunrise I want my modem to support IPV6, not IPV4. Do you mean my modem does not support IPV6?
Daniele_Sunrise xyongqin A dual stack, i.e. IPv4 and IPv6 in parallel, is not possible. Your modem communicates externally with an IPv6 address. Within your network, your modem communicates via IPv4. Greetings Daniele
xyongqin Daniele_Sunrise Daniele_Sunrise I think the modem currently communicates externally with IPV4. If I run an IPV6 test here:https://test-ipv6.com, it cannot detect any IPV6 address.
Daniele_Sunrise xyongqin I have activated the IPv6 protocol. Can you please check again via this link whether you now have an IPv6 to the outside world? If not, please contact support on 0800 707 707 for an in-depth analysis of your issue. Greetings Daniele