Does UPC do a modem reset daily?

isambard1 · 2024-06-19T23:40:07+00:00

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isambard1

I’m not sure if it is a coincidence, but around 1.30 the internet cuts out for a few minutes. I was wondeirng if this is a standard time where updates are scheduled or that the modem is reset and if so, whether it is possible to change the time of reset or disable it?

Daniele_Sunrise

isambard1 We do not perform a firmware update every day at the same time. Your error picture rather reads that an IP release takes place at the same time, which corresponds to approx. 84600 seconds and is the default setting.

How exactly is the device that has the interruption connected to the internet? Via WIFI from your Apple AirPort? If so, I would reset your AirPort once, as it is not receiving an IP or is receiving the wrong IP.

In addition, one of your devices that is no longer online has an incorrect fixed internal IP address. This could also be causing interference.

Greetings
Daniele

isambard1

I think the Aiport is unrelated as the device where I noticed it is connected like this:

Cablecom router -> Unmanaged switch -> PC

Each connection is via ethernet in this link. The PC should have the same IP assigned, but I will double check whether it is due to DHCP lease expiry. Thanks for the hint.