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In order to increase the network capacity of our cable network, significant adjustments must be made to the transmission of the television signal on June 4, 2024. For all customers with Sunrise or UPC TV Box / IPTV Box there will also be more channels and more HD. We have compiled the most important information for you.
Channel changes:
4 new channels in the Basic package (Network TV, Juwelo, DF1 and TV Découvert)
1 new channel in the Portuguese package (Canal 11)
2 new channels in the Spanish package (Atreseries& TelehitMúsica)
7 HD upgrades (Fashion TV, Max TV, TV Polonia, ITV 3, ITV 4 only for UPC and Sunrise TV boxes and euronewsD, euronewsF for UPC and Sunrise TV boxes, as well as older UPC TV sets.
What do you need to do if you have one of the following devices?
Sunrise or UPC TV Box / IPTV Box
You don’t need to do anything else, as all changes are automatically applied by your TV Box. You will find the list of new channels and HD upgrades here from June 4.
TV connected directly to your cable connection:
The receivable channels remain unchanged. It may be necessary to carry out a channel scan. Many modern TV models do this automatically. If this is not the case with your TV, please carry out a new channel scan according to your TV’s instructions. If you are asked for a network ID, frequency, modulation or symbol rate during the new channel scan, you can generate this data here.
In the cantons of Lucerne, Obwalden, Nidwalden, Uri and Valais, the channel scan parameters have changed for many customers. Please therefore check whether your parameters are still valid (in most cases, however, reception will still work with the previous parameters for the time being)
Channel scan instructions:
Loewe (only in German language) / Sony / LG (only in German language) / Panasonic (only in German language) / Philips / Toshiba (only in German language)
Digicard
It may be necessary to perform a channel scan. Many modern TV models perform this automatically. If this is not the case with your TV, please carry out a new channel scan according to your TV’s instructions. If you are asked for a network ID, frequency, modulation or symbol rate during the new channel scan, you can generate this data here.
In the cantons of Lucerne, Obwalden, Nidwalden, Uri and Valais, the channel scan parameters have changed for many customers. Please therefore check whether your parameters are still valid (in most cases, however, reception will still work with the previous parameters for the time being)
If you have the Mini, Starter or Compact channel package, nothing will change.
If you have the Classic or Comfort package via a DigiCard you have purchased yourself, this will be converted into a Compact transmitter package. If you are renting the DigiCard, it will be replaced with a TV Box with the same channels..
If you have additional channel packages such as MySports, Sports, Premium, Canal+, etc., these channels will no longer be receivable via DigiCard.
Channel scan instructions:
Loewe (only in German language) / Sony / LG (only in German language) / Panasonic (only in German language) / Philips / Toshiba (only in German language)
Did something not work? You can find more tips here.
Horizon Recorder / Horizon Receiver
You do not need to do anything else for the channel scan, as all changes are automatically adopted by your Mediabox or Horizon Box.
If you have the Mini, Starter or Compact channel package, nothing will change.
If you have the Classic or Comfort package via a TV Box you have purchased yourself, this will be converted into a Compact channel package. If you are renting the old TV Box, it will be replaced with a new TV Box with the same channels.
If you have additional channel packages such as MySports, Sports, Premium, Canal+, etc., these channels will no longer be receivable via Horizon devices.
Did something not work? You can find more tips here.
Converter
You don’t need to do anything else, as all changes are automatically applied by your converter.
Did something not work? You can find more tips here.
Further information:
https://www.sunrise.ch/en/internet-tv/channel-list
https://www.upc.ch/setupid
https://www.upc.ch/change