Until now, I had the Horizon Box trio pack with TV, phone and internet on the same device. Today, I have received and installed the new Connect Box in a different room and it is working, but both internet and phone have stopped working on the Horizon Box, what is a problem since I have the phone attached to it.
Is that normal? Once you connect the Connect Box only TV works on the Horizon Box?. Hopefully not, because I have all the installation attached to the Horizon Box and now it will be a mess, and nobody inform about that situation.