Hi,
I am an ex-UPC user with Basic TV. If I use my new Sunrise credentials to login, it works for the Sunrise TV App in my web browser, but doesn’t work on my TV. I just get a “Login not possible” message. I have a suspicion it’s because I still have Basic TV with UPC and not Sunrise, but I can’t find any other way of logging in. Any ideas? I’ve tried both my Sunrise and my UPC login details.
Thanks!
E