Connect Pod 2 not connected to WIFI Router

zninov · 2024-04-07T16:44:20+00:00

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zninov

We have just installed the new Sunrise internet box with fiber optic signal and the Sunrise TV box. Everything works fine. The only problem is that the Pod2 cannot connect to the network. The Light is slowly blinking but I see from the signal strength that it is not connected. Could you help me to connect.

The sunrise account is:

DELETED

Many thanks

Z. Ninov

Daniele_Sunrise

zninov Welcome to the community!

The installation of the products is not yet complete in the system and the Connect Pods are the last step of the installation. Please wait until you have been informed that all your products are now ready for use.

Greetings
Daniele

pfra

Daniele_Sunrise What would be the sunrise suggestion on how to setup WIFI Access Points in a House with several floors? I don’t want to create a mesh due to the lost bandwith. Any other preferred solutions by sunrise, preferred access points and switches to connect to the fibre modem? (also is it possible to upgrade the fiber modem from connect 2 to 3?)

Daniele_Sunrise

pfra We recommend the Connect Pods or another mesh system so that you have uninterrupted WIFI in all floors. You can also purchase and install WIFI repeaters from specialist retailers. Please note that if you switch from one WIFI repeater to another, there will be an interruption, which is not the case with mesh systems.

I would keep the modem as you have more settings with your modem than the Connect Box 3 Fibre.

Greetings
Daniele

pfra

Daniele_Sunrise i guess I can connect the pods all by cable through a switch to the box, correct? I rather have the switch from pod to pod instead of halving the throughput with every mesh hop?

Daniele_Sunrise

pfra Yes, this is possible.

Greetings
Daniele