Interner lost

RubenPereira · 2024-01-14T19:02:03+00:00

Sunrise Community - Kunden helfen anderen Kunden rund um die Themen Fernsehen, Internet, Telefon und Mobile. Jetzt registrieren!

RubenPereira

Good night guys. I’m having problems with the router, it’s always disconnecting everything connected via WLAN. Will it be too many connections or is it better to buy another router and leave the upc one without connections?

Daniele_Sunrise

RubenPereira Everything looks good with your modem. Some devices are poorly placed in terms of WIFI coverage:

I recommend, if you agree, to switch your modem to IPv4 once. If that doesn’t help, I recommend ordering a Connect Pod. Please let me know if I should change your modem to IPv4. There is only a short underbook.

Greetings
Daniele

RubenPereira

The problem its some devices tell acess denied by router but if the change helps its ok

Daniele_Sunrise

RubenPereira I have now made the changeover, which will be completed in a few minutes. Please test it afterwards. If it still does not work, please deactivate your two TP Link devices and test it without the TP Links.

Greetings
Daniele