Noisy signal

square · 2016-06-21T12:18:52+00:00

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square

Hi,

I’ve being experiencing weak/noisy signal on most all of the channels in the last month. Can a technician come to my place to check)

furthermore, I’m not sure I’m receiving all the channels I pay for, is there a way for you to double-check?

thanks,

Anina

Hi @square

Thanks for posting your problem in our Community! You’re in the right place here 🙂

Please send me a private message with your Customer ID, phone number and a time slot for our support to call you back. I’ll inform my colleagues then.

Thanks in advance!

Kind regards,

Anina

Michaelhello

Hi @square,

Can you do a new channel scan? If nothing changes, @Anina or @UPC_Ex_Mod will take care of you.

Kind regards,

Michael

square

Thanks, also could you answer to my previous question please? I’ve being experiencing weak/noisy signal on most all of the channels in the last month. Can a technician come to my place to check or how should I do? I cannot see channels I’m paying for (image disturbed, intermittent audio etc.).

thanks,

[deleted]

Hi square

Here’s the list of digital channels available by upc. Which channels you receive, depends on your subscription. E.g. dark blue => Comfort subscription. 😉

http://www.upc.ch/content/dam/www-upc-cablecom-ch/Support/lineup/DTV-Senderliste_DCH.pdf