Hello Sunrise Community,
I’ve been using the Xplora X6 Play with an eSIM and the “We Connect watch” subscription successfully for the past few weeks. But now I need to switch to a new device. I’ve ordered a new eSIM on the “My Sunrise” portal and the current status is: “Your new SIM card is on its way to you. To activate it, please click on the link in the SMS we sent you. Your old SIM will then be deactivated immediately.”
According to the following docs the smartwatch is only able to exchange messages with someone who has the Xplora app installed:
Is there any other way to finalize the process of receiving the new eSIM without having to receive an SMS?