Everytime I have done the identification process, it informs me that it has been completed and I don’t need to do it again. But when I check the main page on my sunrise account after, it still says that it hasn’t been processed yet. I have done this about three times now and I don’t know what else to do.
(I will attach the screenshots for proof)
I need the prepaid SIM card by next Monday and I am aware that I only can get this type of SIM card online so I would appreciate some assistance with this please, thank you.