Activate VPN option on the router

tiagofranca · 2023-09-17T20:48:06+00:00

Sunrise community - customers help other customers with topics related to television, Internet, telephone and mobile. Register now!

tiagofranca

Hello!
I have an internet subscription with Sunrise and the box mentioned above. For remote work purposes, I will need to use a VPN. So, what can be done to achieve the intended scenario - without any extra costs - instead of buying my own router and setting “Bridge Mode” on the ISP router?

Currently, I have a NordVPN subscription. Would be possible to give the necessary permissions so I can access the router configurations and install/configure the VPN that I need?

tiagofranca

@Daniele_Sunrise could you please give some advice here 🙏

Daniele_Sunrise

tiagofranca Welcome to the community!

You cannot enable VPN directly on your modem. You would have to set your modem to bridge mode, so that you can then install your own router, which has a VPN service integrated. To enable us to switch your modem to IPv4, please send us your customer number, address and date of birth via private message.

Greetings
Daniele

tiagofranca

Daniele_Sunrise Thank you very much!

Well, that’s unfortunate… But at least there’s a workaround. Thank you for the support 🙏

Daniele_Sunrise

tiagofranca Please do not forget to send us your data via private message, so that we can make the switch.

Greetings
Daniele