Only two lines of signal on my Sunrise mobile subscription

zo29 · 2023-08-30T17:57:49+00:00

Sunrise Community - Kunden helfen anderen Kunden rund um die Themen Fernsehen, Internet, Telefon und Mobile. Jetzt registrieren!

zo29

Hello

is it normal to only get 50% of the maximum signal on my Sunrise mobile connection? My subscription is “Europe data”. I have checked my area and there is coverage. Not interested in 4G/5G internet coverage, only overall signal coverage.

Thank you

Zografia

Sunrise_Team

Thank you for your message. Is it normal for you to only be able to use 50% of the internet, and has this been a long-standing issue?

Warm regards,
Jessica

zo29

Sunrise_Team Yes I had this for some time now. Also internet coverage has been quite slow. I thought it might be my iPhone, however I am using iPhone 12, so it shouldn’t cause an issue.