Switch to IPv4

jvakon · 2023-04-30T15:19:50+00:00

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jvakon

Hello, I would like to switch my UPC internet connection to IPv4, in order to enable port forwarding. I can provide you with my customer number but could not find an email address to contact for support.

Many thanks

Ioannis

Daniele_Sunrise

jvakon Welcome to the community!

We have made the changeover, which will be completed in 30 minutes. Restart your modem afterwards. If you have problems, reset your modem. Press the reset button on the back of the modem with a pointed object for at least 25 seconds.

Greetings
Daniele

Davide1976

Daniele_Sunrise

I need the same. Also want to switch to IPv4 / Bridged mode.

Who/How can I contact someone.

jvakon

Thank you Daniele, it works fine.

Daniele_Sunrise

Davide1976 Welcome to the community!

Please send us your customer number, MAC address of the modem, address and date of birth via private message. We will be happy to check the configuration of your modem.

Greetings
Daniele

erichl

Could I also request my router be switched to IPv4, so I can set up port-forwarding/dyndns etc

Daniele_Sunrise

erichl Welcome to the community!

Greetings
Daniele

erichl

Vielen Dank