Hello,
I just had odd problem with my box. I got error CS 2017 (too slow network connection). The connection is fiber 100Mbps symmetric, so it should not be an issue.
Turns out, the Sunrise TV box connects to the Tiktok servers, when you start the box and it seems continuously to do so as you use the TV box. I found this out, as I had blocked all Tiktok servers (list of 17 domains) in Parental Control of the Sunrise modem. If I disable the blocking, TV Box start ok and works, If I then enable the blocking, the TV stops working. All other devices work well, when the blocking is on
Sunrise support said, they cannot do anything with this, which is pretty worrying.
I think this is a huge privacy issue from the side of Sunrise, when Tiktok gets full info on when and how long the TV Box is used from which IP address. Especially when it is totally unnecessary to have such connection, when using the TV Box.
Cheers.