Bom dia @luciapinheiro!
Sorry to hear about this. You have the option to cancel the Portuguese package directly in your My UPC account. Simply log in, in the overview “My Products” select “DigiCard” in the TV section. There, at the bottom, you can unsubscribe from the Portuguese package. Or I can inform the subscription team accordingly. Let me know what works best for you.
Wishing you a nice day.