I’m an UPC subscriber. Today I decided to rent a movie for the first time. I was blocked by a parental control PIN in the menu using the TV box. Which I had never set. I tried to reset it, but in order to to this, I’m systematically being redirect to sunrise support pages, where my UPC credentials do not work. I’ve tried to contact support, but it seems my only option is a call center: no mail, no online support, nothing.
I’ll be renting the movie on YouTube. Cheaper, easier.
Also, I’ll reconsider my subscription; UPC is dead.