Sunrise
Connect Box 3 HFC

@Sunrise_Team

Switched from UPC ti Sunrise. My Bose Home Speaker 500 was working flawlessly before. Since I switched to Sunrise, there is no way the Home Speaker is working, though connected to the internet via Wifi. The Speaker is comnnected to Wifi, but DOES NOT connect to Internet.

ALL devices at home are working without any problem. Only the Bose Home Speaker.

Funny is that when i connect the Bose Home Speaker via my phone (as a hot spot), then it is working.

What parametr is wrong ?

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    @Sunrise_Team Daniele_Sunrise @Daniele_Sunrise

    Hi Daniel

    As I had mentioned in my post, the Bose Home speaker DOES connect to WiFi, however does NOT connect to Internet.

    This is the only one device amomg many others in my house that behave this way. When i use Wifi provided via HotSpot from my phone (not Sunrise mobile network), then no problem, it connects to Internet and i have internet radio. But no Internet radio with Sunrise (and the Home speaker is connected to Wifi)

        lambee01 Your BOSE box needs some open ports on your modem. Maybe it is the port 554.

        Greetings
        Daniele

          @Daniele_Sunrise Good Morning Daniele. You are SUPER kind. Thanks a lot for your help. With that being said, hoiw do I open port for a given IP in the Sunrise Connect Box 3

          Is it this way?

            lambee01 No this is the port triggering. Here you can find the step by step instructions. 😀

            Greetings
            Daniele

              @Daniele_Sunrise Again, a massive and warm thank you. But i do not know to which port i need to forward. Bose mentionned that Port 554 is used with TCP/UDP for real-time streaming protocols. But which local port and which external port shall i enter?

                lambee01 Here is the example for port 554. At point A you have to enter the internal IP of your bose box.

                Test your bose box after each port forwarding you put in before you put in the next one, because I can’t tell you exactly which port is needed. I would certainly enter port 123 (UDP), 8090 (TCP), 5353 (UDP), 17008 (TCP) and 443 (TCP). If it still doesn’t work after that, enter this port range as shown.

                Greetings
                Daniele

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