Hello all, I’m writing out of desperation 🙁 I purchased UP Mobile XL and it’s all great so far but my phone started suffering of dramatic battery drain issues since I started using sunrise 5G.
I already replaced the phone 3 times with Apple and even restored setting it up as new phone but nothing worked. As soon as I enable 5G with sunrise, the battery last 3-4h.
Sunrise support re-created the profile multiple times and refreshed the settings on the sim as well, I also tested a physical sim and same results.
I’d I use my Swisscom sim with the same phone and enable 5G, all good, no battery drain.
I live in an area with full coverage full signal.
Any help or comment are welcome, thanks a lot for reading.
Regards