wantsky I am extremely sorry that my technician order did not go through the system. I would like to apologize to you for this.
The line values are fine now and I have proactively started a modem swap to the newer modem model now. You will receive the new modem in the next few days. Please replace all cables and the power supply with the new ones in the package. Please contact me again afterwards if the cause is still present.
Greetings
Daniele