Hi everyone, I’m really disappointed: I’ve just signed up the contract Happy Home 600 with UPC for 1 year at the price of 48.99 CHF per month and they have sent my first bill: 96.25 CHF.
I don’t understand how this is possible, when you have a contract. Is it something normal here to waste my time calling them and discuss about them not respecting the contract? I don’t want to pay more than I agreed on taking up the contract. Can I cancel my contract as they are not respecting it? How should I handle it, please?
Did anyone else have the same experience and how did you solve it, please?
Thanks for all your help.