mkrvr As above, we had a TV box (EOS - CPE) which had a high pitched noise. We took it to the store for replacement and the replacement has a constant loud fan noise. Would it be possible to ship a replacement or do you offer any other models that are quieter? i have Tinnitus and it makes the TV unwatchable at times. Regards
Daniele_Sunrise mkrvr Welcome to the community! Please send us your customer number, address and date of birth via private message. We will be happy to check your request. Greetings Daniele
Teemu I also have this same issue with very high noise coming from the tv box - it is so disturbing that we now switch off the tv box completely unless we really need it. The TV box model also EOS - CPE. What can be done with this? Best regards Teemu
Daniele_Sunrise Teemu We have just initiated an exchange to the UPC TV Box 2. You will receive the UPC TV Box 2 in the next few days. Please replace all cables and the power supply with the new ones in the package. Please contact us again afterwards if the cause is still present. Greetings Daniele