UPC
Connect Box (Compal)

Hi there!
Is there a way to disable IPv6 on my Connect Box? I checked Connect Box setting but there’s no such option. Thanks in advance for your help.
Regards,
Mateusz

    Related discussions

    mateusz Welcome to the community!

    We have made the changeover, which will be completed in 30 minutes. Restart your modem afterwards. If you have problems, reset your modem. Press the reset button on the back of the modem with a pointed object for at least 25 seconds. Then please try again.

    Greetings
    Daniele

        a month later

        terrorr Welcome to the UPC Community!

        Unfortunately we can not make the switch for you from Switzerland. Please contact your provider UPC Polska Sp. z o.o.

        Greetings
        Daniele

            14 days later

            Hello, I had this done for me too since random websites would not load and I could not connect to my company VPN anymore at times.
            Unfortunately, since the switch to IPV4, internet does not work at all anymore on my Win10 machine, while I believe it’s ok on my Android phone.
            I did reset and restart my Giga Connect multiple times, and did reset winsocks.

            I have remote work to do and this situation hard to put up with.

            Could someone please look into it?
            Thank you🙂

              Daniele_Sunrise Hi Daniele, I just exchanged my modem for a new one but still did not get a connection on my Win10 machine vs my Android device (No internet, DNS issue). Never had trouble on the Win10 machine with any other Wifi. IPv4 was still enabled.

              I called support now to get IPv6 enabled again, hopefully that will work. Waiting now for 15 min.

                Hi Daniele_Sunrise
                I would also like to be switched to IPv4 because I need to start using the Connect Box in bridge mode. Can you help? Thanks.
                Regards,
                Mark

                    mscerri Welcome to the community!

                    We have made the changeover, which will be completed in 30 minutes. Restart your modem afterwards. If you have problems, reset your modem. Press the reset button on the back of the modem with a pointed object for at least 25 seconds. Then please try again.

                    Greetings
                    Daniele

                        a month later

                        Hi,

                        I would also like to change over to IPv4 only in order to use my company’s VPN.

                        Thanks for any help with this!
                        Sam

                          SNE Welcome to the community!

                          We have made the changeover, which will be completed in 30 minutes. Restart your modem afterwards. If you have problems, reset your modem. Press the reset button on the back of the modem with a pointed object for at least 25 seconds. Then please try again.

                          Greetings
                          Daniele

                              Daniele_Sunrise Dear Daniele, is it also possible for my account to enable ipv4? Thanks in advance! (I already wrote on the other forum thread)

                              All the best!

                                Hello, can you also enable ipv4 on my box please. Thanks by advance.
                                All the best.

                                  tikiwiki Welcome to the community!

                                  We have made the changeover, which will be completed in 30 minutes. Restart your modem afterwards. If you have problems, reset your modem. Press the reset button on the back of the modem with a pointed object for at least 25 seconds. Then please try again.

                                  Greetings
                                  Daniele

                                    Hello, since I switched to UPC from Sunrise (before the merge) I do have constant trouble with dropped remote calls, VPN connection issues, have to restart my modem often, chromecast audio streaming is instable. I am quite unhappy to have signed a 2 year contract, as the provided service is definitely not what was promised in terms of stability and speed.

                                    I’d like to try IPv4 again (forgot I had setup a fixed DNS address before so it did not work previously) - could you please switch me over?