fluff34567

  • Joined Sep 25, 2013
  • 1 best answer
  • Level 1
    44 Points
  • In UPC Wifi booster installation failure

    Due to poor signal in some rooms UPC sent me a powerline wifi booster that’s meant to be plug play. I followed the instructions on the connect app but always get a “somethings wrong” message at the setup stage.
    I can see a new wifi network from the booster but my understanding is it would copy your info from the connect box and simply extend your original network without having to manually switch between networks?


    If I use the booster setup page on upc-ap and press the WPS button on the connect box it gets to 100% then the page drops out and i can no longer connect to the setting page.



    Any ideas??

  • In Modem keeps rebooting - no response from support.

    Hi,


    I just received an email that a new modem is on the way.


    Thanks for assistance.

  • In Modem keeps rebooting - no response from support.

    hi Cablecom,

    I sent  a support request last week and no response so far.

    The modem (TC7200)  keeps rebooting multiple times a day and the signal strength is really poor. I get a better signal from my neighbour 2 floors up than i do in direct line of sight of my modem.

    I would like to request a replacement please.

    Can someone contact me for details?

    Thanks in advance

    • Hi,


      I just received an email that a new modem is on the way.


      Thanks for assistance.