M
Marikas

  • 29. Nov 2022
  • Beitritt 21. Nov 2022
  • 0 beste Antworten
  • Level 1
    55
  • In E bill does not work

    Daniele_Sunrise

    Hello Danielle,

    No , it was done on August.

    Since then, no invoice received.

    Best regards,

    Marianna

      • In E bill does not work

        Daniele_Sunrise

        Daniele_Sunrise

        Hello Danielle,

        Sunrise AG is listed in my e-bill invoice issuers but no invoice received.

        So I don’t receive the notification to pay the bill and have to go to the sunrise app and download the bill. This started when I changed bank. I registered to the new e bill in BKB. Since then its not working.

        I also haven’t received any confirmation email that I successfully registered.

        Best regards,

        Marianna

            • In E bill does not work

              Dear Danielle,

              Thanks for the reply.

              Yes I’ve followed it. Step 3 is not completed. I never receive the confirmation email. Checked also the spam folder.

              I unregistered/re- registered more than 3 times. It never works.

              Best regards

              Marianna

              • In E bill does not work

                Invoices are not received in Ebill

                I have already unregistered/registered. My partner also tried. No confirmation email received.