HisS

  • Si è iscritto 27 ott 2015
  • 0 risposte migliori
  • Livello 1
    36
  • In Facturation aléatoire, service coupé après un rappel

    • Anina

      • Messaggio #3
      • Questo post è in Francese

      Bonjour @HisS

      Toutes mes excuses pour cette réponse tardive! Est-ce que mes collègues du support on pu résoudre votre problème? Sinon, je vous saurais gré de me transmettre votre numéro de client, numéro de téléphone et disponibilité téléphonique en message privé. J’informerai ensuite mes collègues du département responsable.

      Cordialement

      Anina

    • In Horizon Box showing offline

      Hi @HisS

      First of all welcome to our community, even though your reason for being here is not very pleasant. However, this is the right place to get the support needed! Kindly ask you to send me a private message with your upc customer no., your preferred phone no. and your availability (e.g. only in the evening). I will then arrange for a support agent to get in touch with you the soonest possible to get your issues fixed.

      Best regards,

      Frida