Gareth

  • Beitritt 17. Jan 2015
  • 0 beste Antworten
  • Level 1
    41

    Thanks, I spoke to someone today.

    Yes thanks, can you delete the thread?

    I bought a dual band router so that I can use both bands simultaneously.

    Unfortunately it is not possible to use this because my UPC modem does not allow bridge mode.

    The website suggests sending a message to customer service to fix this, however they do not answer any messages sent.

    Can anybody suggest how to use a dual band router with UPC cablecom?

    Thanks

    • Hi @Gareth

      I’m sorry you are still waiting for a response. As I understand my colleague @Adriana is already taking care of your issue.

      Best regards,

      Frida

    I have sent four messages from the UPC website and have not received an answer.

    Does UPC answer the messages or do they just ignore them?

      • Beste Lösungmarkiert von Gareth 0

      Hey @Gareth

      I am sorry for that. How can we help you?

      Adriana