Daniele_Sunrise indeed, I was finally able to add the one you mentioned. I first deactivated the other (the one you see with « Active » mentioned on the screenshot) and then I tried again the request for the correct one and this time it worked.
so the solution for UBS clients who seem to not be able to enable eBills is to first check if another eBill is active and if yes, disable it.
Thanks Daniele,
I did the steps many times and my banks tells me the invoicing party has been added but it still doesn’t show it as activated nor I am getting my ebills directly on UBS app :S
Daniele_Sunrise I tried many times and it still doesn’t work
I succeeded to activated the one called Sunrise & UPC digital product but I still don’t get the ebills.
Here is a list of all my options on UBS ap
Hello The community,
I have tried to activate eBills on my UBS app for ages and it never works. There is no such thing as Sunrise LLC. There are plenty of Sunrise ones, mixed with UPC, Lebara etc. I tried to activate all the ones I could but nothing seems to work…. Anyone who got the same issue and found a solution?
EDIT: I did a reset of my box and all seems to be back in order now
I changed my login credential to my box’s management panel. I use a password manager so I know I have the correct password. However, when I try to log in, neither of the new or old (factory) password seems to work. I saw a similar issue with UPC boxes. Has anyone experienced it with Sunrise’s boxes? Can we fix it?
J’ai modifié le mot de passe de connexion à ma box Sunrise. Depuis, quand j’essaie de me logger, je reçois le message de login incorrect et ce, même en essayant le mode de passe d’usine. J’ai vu un problème similaire avec des box UPC. Est-ce qu’il y a une façon de régler ce soucis?