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  • "Please wait" message for 2 days now!!!!

    Inglese
UPC
Horizon TV

Hi

I have the “please wait” message now for 2 days. I have tried everything but it seems to freeze.

Please can someone advise.

Thanks

AJ

Discussioni relative

Sorry to hear that.


I guess you could call the “hotline” for some help —> 0800 66 88 66

Nothing happened at all. Just went back to please wait 🙁

PaulVanAssend wrote:

Hi,

Well if you are sure that your HZN box is not offline, you could try to perform a “manual clear”. It’s very important to not do it if your HZN box displays “offline” on the front.

In order to do it, turn off your box with the button on the back. Then turn it on and 2-3 seconds after, hold your finger on the “power” button on the front of your box, right under the “S” of Samsung.

Release your finger after about 30 seconds. The box should display a scanning %, then you can release your finger.

If it’s not working, you can call the hotline, 0800 66 88 66. Ask for an english speaking agent and they’ll help you out.

Hi,

Well if you are sure that your HZN box is not offline, you could try to perform a “manual clear”. It’s very important to not do it if your HZN box displays “offline” on the front.

In order to do it, turn off your box with the button on the back. Then turn it on and 2-3 seconds after, hold your finger on the “power” button on the front of your box, right under the “S” of Samsung.

Release your finger after about 30 seconds. The box should display a scanning %, then you can release your finger.

If it’s not working, you can call the hotline, 0800 66 88 66. Ask for an english speaking agent and they’ll help you out.

8 anni dopo