R
Rida

  • 31 janv. 2022
  • Inscrit 28 janv. 2022
  • 0 meilleure réponse
  • Niveau 1
    26
  • Thank you very much Daniele for your reply.

    Yes I have that fee included in my rent, I contacted the letting agency several time and they kept telling me I have to cancel with the provider, I even showed them the UPC letter I received (attached).

    Do you know If I can receive the letter in French? and is there a way to know if there is another subscription made by the letting agency for my flat that I can cancel?

    Regards,

    M. Rida

    upc.pdf
    359kB
    • Hello,

      I have a subscription with UPC that includes the basic TV fees, “rent of cable connection fees”, “Telereseau”. I contacted the letting agency several times in that regard. Finally, they said that I should cancel it myself and that the company is UPC.

      Does anyone know whom I should contact and how to stop being paid twice?

      Thanks for your help.