B
Bauke

  • 20 déc. 2024
  • Inscrit 19 déc. 2024
  • 1 meilleure réponse
  • Niveau 1
    152
  • Dans Sunrise Connect app does not connect to network "Oops! Something went wrong"

    • BBauke

      • Message #2
      • Ce message est en Anglais
      • Meilleure solutionsélectionnée par Bauke 0

      After a call with Sunrise, they have send me a new Connect Box 3. Afterwards all was working. Only the Smart WiFi Extender doesn’t work yet.

    • Dans Sunrise Connect app does not connect to network "Oops! Something went wrong"

      I am a former UPC customer. In the past the UPC connect app was working well. Currently however, the Sunrise Connect App can not find my network. “Oops! Something went wrong”. I have a Connect Box 2. I already tried to re-install the Connect App (on different phones) and logging in with e-mail address of customer number but unfortunately nothing works. Please let me know what to do. I see this is a common problem in the community, however no clear solution (other than calling the hotline without success).

        • Bauke

        • Meilleure solutionsélectionnée par Bauke 0

        After a call with Sunrise, they have send me a new Connect Box 3. Afterwards all was working. Only the Smart WiFi Extender doesn’t work yet.