Sunrise
Prepaid

Hi, I’m getting an unexpected error when trying to start the identification process for my mobile abo.
When clicking on the link “Begin identification process” (https://www.sunrise.ch/mysunrise/en/residential/customer-data#/EditPersonalData) the page is trying to load for 2 min and then an unexpected error occurs: “Attestation check for Topics on https://www.sunrise.ch/ failed.” is visible in the dev-console.

Can you please fix it?

  • Thank you for your message. Please contact our hotline to resolve the issue.

    Kind regards,
    Jessica.

Discussions similaires

Thank you for your message. Please contact our hotline to resolve the issue.

Kind regards,
Jessica.

The support team could send me another link for the authentication process.

19 jours plus tard
6 mois plus tard