Good morning,
As i canceled the contract by the end of the month in June due to the changes of T&C the assistant from the hotline told me I will get a confirmation by email with all the details, which I’m awaiting until today. I didn’t know when Sunrise is cutting the number and until yesterday i realized that I can’t receive any calls nor make calls. The bad thing is I even can’t forward the calls to my mobile. Since the landline number is not active anymore, nobody can tell me if the number was ported successfully to my new provider!
What is going on and how I can make sure that the number is porting correctly?
Best regards
mrwong
