Port Forwarding/Opening

Jonnyboy219

Hi there, I’m trying to do port forwarding/opening for some remote access but it seems like I can’t make it happen without the support’s help. My customer number is the following and I’d like I think a switch to IPv4 to allow me to open a small range of ports between 52000 and 52200 : XXXXXXX

Is this possible ?

Cosmo24

Welcome to the community, Jonnyboy219!

Since this is a customer-help-customer forum, we cannot look into your customer account or systems. I anonymised your customer number for privacy and data protection reasons because this forum is public.

An IPv4 conversion is required to solve this issue and enable your port forwarding. Please contact the hotline (0800 707 707) and simply ask for an IPv4 conversion. Alternatively, you can also wait for @Daniele_Sunrise because he can do this too.

Cheerio, cosmo

Jonnyboy219

I went throught the hotline you mentioned to indeed do the switch. Thank you very much for the support and for the anonymisation here 🙂

Phipou1998

Bonjour,

J’ai un problème similaire avec le transfert de port. Je veux passer le port 443 vers mon NAS mais ce qui marchait pendant longtemps ne marche plus.

Commet savoir si ma box est toujours IPv4 car j’ai dû la rebooter et c’est après que le transfert ne marche plus.

Merci.

TheSven

Phipou1998 Wie kann ich herausfinden, ob mein Router noch IPv4 ist

Du gehst auf www.wieistmeineip.ch und schaust ob dir dort eine Ipv6 angezeigt wird.

Wenn ja, dann bist du wieder auf DS-Lite, wenn nicht, hast du weiterhin Ipv4.

Phipou1998

Merci beaucoup.