mrschlosser I’ve recently been onboard to Sunrise as a former UPC client and notice that the video-on-demand film options are primarily available only in German/French. Is there anything that can be done to change this? UPC provided the option to watch the movies in original language in English, which I am greatly missing.
Ahmet_sunrise Hi mrschlosser Thank you for reaching out. We’ve just informed our Product Management about your issue. They will check if there might be a bug and inform us. We’ll get back to you. Thanks for you patience. Best regards, Ahmet
mrschlosser Thanks for taking a look. I could imagine that it was a bug. In the meantime, we only have “DE” for audio. When I first posted, we have a choice between “DE” and “IT” - so it seems to me that someone is still working on finding a solution.
Ahmet_sunrise mrschlosser Hello, we would like to inform you that we have found the cause of the missing English soundtrack. We apologize for the inconvenience and our team is already working on the fix. We will keep you informed and thank you for your trust. Best, Ahmet