• Zzo29

    • Post #1
    • Edited

    Customer number is 6042836-1.

    I don’t see my UPC product listed on My Sunrise app. I only see my mobile subscription.

    Do I need to login not with my mobile number but another way?

    The move from UPC to Sunrise was supposed to happen today.

    Edit: I do see my UPC product under my landline.
    Shouldn’t all my products now be under one customer number ?

    Related discussions

    Hello @zo29
    Thank you for your message.

    We are endeavoring to transfer all UPC customers to Sunrise, but this step has not yet been completed for all customers.

    Best regards,

    Mattia

    • zo29 replied to this.

      Sunrise_Team
      Hi Mattia

      Yes for my account the move was scheduled and happened yesterday. I see my UPC product’s name was updated to the Sunrise name.
      I was only wondering if there is a way to see all my Sunrise products under one login on My Sunrise app.

      Thanks for your reply!