Sunrise
WiFi Extender

Hello,

At first I thought I dreamt about that topic, then I finally found the page again:

https://www.sunrise.ch/en/internet-tv/at-home/smart-wifi

It says: "Order one now to get better WiFi reception

With our L or XL subscriptions, you’ll get a free Smart Wi-Fi Extender."

I have the L subscription (We Home L), but when I connect and add “Sunrise Smart WiFi Start”, it adds 5CHF/Months.

Can you please comment?

Many thanks,

  • Hi,

    I also asked 0800 707 707, they had to check the webpage:

    https://www.sunrise.ch/en/internet-tv/at-home/smart-wifi

    They also saw “With our L or XL subscriptions, you’ll get a free Smart Wi-Fi Extender.”

    She checked internally and it is with “We UP L or XL” while I have the old naming “We Connect L”…

    I informed that is misleading on the website, she agreed.

    Since I don’t really care about a free extender, I said that’s enough information, thanked the Sunrise employee and that’s the end of it for me. I don’t care enough about that device to bargain into getting one as badly advertised 😃

    I hope they will update the website for accuracy though!

    Have a good day.

Related discussions

Hi,

I also asked 0800 707 707, they had to check the webpage:

https://www.sunrise.ch/en/internet-tv/at-home/smart-wifi

They also saw “With our L or XL subscriptions, you’ll get a free Smart Wi-Fi Extender.”

She checked internally and it is with “We UP L or XL” while I have the old naming “We Connect L”…

I informed that is misleading on the website, she agreed.

Since I don’t really care about a free extender, I said that’s enough information, thanked the Sunrise employee and that’s the end of it for me. I don’t care enough about that device to bargain into getting one as badly advertised 😃

I hope they will update the website for accuracy though!

Have a good day.

6 months later