Sunrise
TV Box

Hello,

Are OTO activation fees mandatory, or are there cases where they don’t have to be paid? If so, where is this information communicated to customers?

Thank you in advance for your reply.

Best regards,

    Related discussions
    12 days later

    Hello nicoe111

    thank you for your message.

    The activation fee will be credited in cases of promotion or if this has been assured by the agent.

    Best Regards
    Jamiro

        14 days later

        Sunrise_Team Hello,

        Thank you for your reply.

        Perhaps I wasn’t clear enough; I was in fact referring to OTO installation costs.

        Thank you very much for your kind reply,

        Nicolas

          6 months later
          9 days later
          Daniele_Sunrise changed the title to OTO activation fees mandatory .