Port Forwarding Connect Box

riksung · 2019-04-03T19:08:26+00:00

Hi, I received my new UPC service yesterday and want to configure the port forwarding rules so I can connect to my NAS. Is there an expert mode to enable these options? I have found a user manual for the router online which shows options for that and other advanced features. There is no option for this on my router settings. thanks Richard

haritz

@Daniele_Sunrise Hello, is it possible to switch my port forwarding to ipv4 protocol please?
Thank you in advance.

yanover

Hey @Daniele_UPC !

I also need to do some Ipv4 port forwarding but it seems that the only avilable option is Ipv6. Can you help me please ?

I also want to know if there is a way to activate advanced features like DNS, DDNS, VPN ?

Thank you for your work !

Best rergads

Daniele_Sunrise

yanover Welcome to the community!

We have made the changeover, which will be completed in 30 minutes. Restart your modem afterwards. If you have problems, reset your modem. Press the reset button on the back of the modem with a pointed object for at least 25 seconds. Then please try again.

Greetings
Daniele

robert_

Und hier ist schon wieder einer …

ich würde sehr gerne das IPv6-Forwarding auf der Giga Connect Box verwenden, wenn es denn funktionieren würde…

tut es leider nicht, und für das gleiche Ziel (eine Win10Pro - Maschine) finde ich 3 verschiedene IPv6-Adressen:

eine in der Liste der verbundenen Geräte auf der connect box
eine andere in den Eigenschaften des Adapters der Maschine
und eine dritte wenn ich die public IP der Maschine durch einen Dienst abfrage (das ist womöglich die Adresse der Connect Box?)

Wie auch immer ich die rule auf der Box anlege, es kommt keine Verbindung zustande.

Daher muss ich - seufz - aus Zeitgründen auf IPv4 zurück gehen…

Vielen Dank

Daniele_Sunrise

robert_ Herzlich Willkommen in der Community!

Bitte sende uns für die Bearbeitung deine Kundennummer, Anschrift sowie das Geburtsdatum via privater Nachricht zu. Gerne prüfen wir anschliessend die Konfiguration deines Modems.

Liebe Grüsse
Daniele

robert_

Daniele_Sunrise

Vielen Dank für die schnelle Reaktion. Da es wirklich dringend war (Auslandsreise), habe ich am Samstag noch die UPC Hotline angerufen. Der 1st line contact konnte mir zwar nur zusagen, dass innerhalb 24h umgeschaltet wird aber am späteren Abend war es doch schon passiert!

Danach hat dann alles natürlich wie gewünscht funktioniert - vielen Dank für den tollen service.

dindinnibnib

Hi Daniele,

Is it possible to switch mine to ipv4 aswell?

Thanks!

Daniele_Sunrise

dindinnibnib Welcome to the community!

Please send us your customer number, address and date of birth via private message. We will be happy to check the configuration of your modem.

Greetings
Daniele

Japhi

Hello, I also my need my connect box to be configured to IPv4 as I have to do a port forwarding rule. Could you please help as well ?

Daniele_Sunrise

Japhi Welcome to the community!

Greetings
Daniele

matetomi01

Daniele_Sunrise

Hello Daniele,

I have also the same problem with the port forwarding.
Could you switch my modem to IPv4?

Thanks a lot in advance!

Great Regards,
Tamas

Daniele_Sunrise

matetomi01 Welcome to the community!

If you are a customer of Sunrise UPC Switzerland, we need your customer number, your complete address and your e-mail address via private message.

If you live in Bulgaria, you have to contact your provider in your country.

Greetings
Daniele

Kevin1234

Hello Daniele_Sunrise

I read through the lines but I don’t understand if I need a business abo to redirect port. For example here I need to redirect external access on my modem through dyndns on one of my computer on port 7777.
If I don’t need extra abonnement, could you please turn on IPv4 please?

Thanks in advance,

Greetings,
Kevin

Daniele_Sunrise

Kevin1234 Welcome to the community!

Greetings
Daniele

hpchrist

Dear UPC Support team

I want to use port forwarding with my UPC Giga Connect Box, but cannot find the menu. Accoring to this discussion thread, my Giga Connect Box needs to be switched to IPv4 mode. Can you please initiate that change for me? Do you need some more information from me to be able to execute my request? Best regards, Hanspeter

Daniele_Sunrise

hpchrist Welcome to the community!

Greetings
Daniele

Ogret

Hello @Daniele_Sunrise

Could you please change my modem to expert mode for dmz and bridge mode (switched to IPv4 mode)?

Sergio

hpchrist

Daniele_Sunrise Thanks a lot for your prompt feedback. I’ll check when I’m home if everythin works like expected. If not, I’ll reset my modem as you described in your answer.

Have a nice eveining and best regards, Hanspeter

Rafal

Dear UPC team, could you please change my Giga Connect Box to IPv4 protocol.
I need to redirect ports in order to access my home NAS. Thank you and best regards,
Rafal

Daniele_Sunrise

Rafal Welcome to the community!

Greetings
Daniele

Zan

Dear admins,

can you please switch my Connect Box to IPv4 too. I also need acces to port forwarding.

Thanks,

Zan

Daniele_Sunrise

Zan We have made the changeover, which will be completed in 30 minutes. Restart your modem afterwards. If you have problems, reset your modem. Press the reset button on the back of the modem with a pointed object for at least 25 seconds. Then please try again.

Greetings
Daniele

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