My Sunrise app not listing my UPC subscription

zo29 · 2025-01-15T15:56:41+00:00

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zo29

Customer number is 6042836-1.

I don’t see my UPC product listed on My Sunrise app. I only see my mobile subscription.

Do I need to login not with my mobile number but another way?

The move from UPC to Sunrise was supposed to happen today.

Edit: I do see my UPC product under my landline.
Shouldn’t all my products now be under one customer number ?

Sunrise_Team

Hello @zo29
Thank you for your message.

We are endeavoring to transfer all UPC customers to Sunrise, but this step has not yet been completed for all customers.

Best regards,

Mattia

zo29

Sunrise_Team
Hi Mattia

Yes for my account the move was scheduled and happened yesterday. I see my UPC product’s name was updated to the Sunrise name.
I was only wondering if there is a way to see all my Sunrise products under one login on My Sunrise app.

Thanks for your reply!