• Aaaalo

    • Beitrag Nr. 1
    • Dieser Beitrag ist in Englisch
    Sunrise
    Connect Box 3 HFC

    Hi there,

    Need your support to understand why I can’t get to the contracted download. speed, i.e. 2.5 gb/s. Can you check your network? I’m only getting 1.8 gb/s (have Cat 7 cable).

    • Xydocq hat auf diesen Beitrag geantwortet.
      Ähnliche Diskussionen
      ein Monat später

      • Xydocq

        • Beitrag Nr. 2
        • Bearbeitet
        • Dieser Beitrag ist in Englisch

        hello aaalo

        The download speed also depends on the hardware your devices have build in or attached to it. It also depends on what speedtest you use.

        a widely used speedtest is cnlab UX Test

        The results I got on a USB 2.5Gbit/s adapter were around 1.6Gbit/s, using a 2.5Gbit/s PCIe 3×1 NIC on a workstation showed 2.3Gbit/s for the same internet connection, almost the maximum possible.

          5 Tage später

          • Aaaalo

            • Beitrag Nr. 3
            • Dieser Beitrag ist in Englisch

            Thank you for your feedback. Hardware and cabling should allow to get to 2.5gb/s. Results with cnlab gets only to 2.0gb/s. Any idea on how can I contact Sunrise technical support? Does not seem so straigthforward.

            • Xydocq hat auf diesen Beitrag geantwortet.

              • Xydocq

                • Beitrag Nr. 4
                • Dieser Beitrag ist in Englisch

                aaalo

                Do you use a Windows computer or a Mac?

                I did some testing here

                From testing I can say, it’s important what type of network interface you use. Another important part are the latest drivers. Those that come with Windows don’t perform as expected.