Daniele_Sunrise CarloG Please post the serial number of the Connect Pod here so I can check the pairing. Greetings Daniele
Daniele_Sunrise CarloG Please excuse my late reply. Can you please send me a photo of the bottom of the pod since the serial number is not recognized by you? Greetings Daniele
CarloG Daniele_Sunrise Here is the picture as requested. Many thanks for helping as I still cannot connect the pod …
Daniele_Sunrise CarloG Thank you for your response. Can you please connect the Connect Pod to the power but not too far away from the modem? Greetings Daniele
Daniele_Sunrise CarloG The Connect Pod is connected and it already has devices connected to it. We recommend you to check the marked devices, because they have a bad coverage. They may need to be closer to the modem or the Connect Pod. Greetigs Daniele
CarloG Thank you Daniele, much appreciated. Will check the devices. Can I now more the pod to the second floor? I need it there to improve reception.
Daniele_Sunrise CarloG Of course! Please try a little repositioning of your Connect Pod so that you have then found a suitable place. Greetings Daniele
