Port Forwarding Connect Box

riksung · 2019-04-03T19:08:26+00:00

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mike711

Bonsoir! Deux questions : Ouvertures de ports .svp en ipv4 et debit dans l’abbo 300 pas top !!! Pouvez vous faire quelque chose svp ? Merci d’avance Miguel Fernandes

Daniele_Sunrise

@fabianknutti , Welcome to the Community!

We have made the changeover to IPv4, which will be completed in 30 minutes. Restart your modem afterwards. If you have problems, reset your modem. Press the reset button on the back of the modem with a pointed object for at least 25 seconds.

Then try again.

Greetings
Daniele

fabianknutti

Hi Daniele,
I’m currently switching from Sunrise to UPC. After receiving the modem yesterday I have been trying to migrate the Synology DDNS access to the UPC device. For the DDNS service to work, port 53 needs to be forwarded. First of all, the Giga Connect Box refuses to forward this port and furthermore does the connect box seem to be in IPv6 mode. Forwarding port 53 is something that can be done with pretty much every other operator. Therefore I kindly ask you to provide the necessary steps and , if required, make the neccessary configurations to allow for forwarding of port 53.

Best regards.

Fabian

mati7874

I cannot private message or message at all on your website, because the website just shows me a Private Message title.

I would like to enable ipv4 and port forwarding on my Connect Box.

How can i do that or who can do it?

Milosz

Dear @Daniele_Sunrise ,

Could you activate IPv4 for my router? I would like to use port forwarding and it is unfortunately disabled in the current state..

Best regards,

Milosz

klimashkina

Hello Daniele,

I would like to enable IPv4 forwarding. However, I am embarrassed to ask, how do I sent a private message?

Thank you

Daniele_Sunrise

@ttt , Welcome to the community!

For processing, please send us your customer number, address and date of birth via private message. We will then check switch your modem.

Greetings
Daniele

ttt

Hi Danielle!

How to switch my modem to IPV4?

Daniele_Sunrise

@darqer , Welcome to the Community!

For processing, please send us your customer number, address and date of birth via private message. We will then change the configuration of your modem.

Greetings

Daniele

darqer

@Daniele_Sunrise Switch mine to please

Daniele_Sunrise

@French_Baguette , Please send via a private message your complete address, your customer number and your date of birth, so that we can check your request.

Greetings
Daniele

French_Baguette

may you switch my modem to ipv4 too please. Need to port forward an mc server

Akos

ouhiuhih

Sunrise_Team

Hi. Thank you for your messages.

For a quick solution, please get in touch with our technical help desk 0800 66 88 66. Out colleagues will help you out.

Best regards,

Ahmet

rainberry

Hi Daniele, I also need to change my modem to IPv4… I sent you a private message with my customer details 🙂

Suar99

Can activate IPv4 for my router please. I need it to host multiplayers games .Please for help i need it fast

georgan1987

hello. could you activate my ipv4 too? How do i find the customer number?

Tsumizaku

Dropped you PM as well.
Cheers.

Cem_UPC

Hi @KarZodrak

Can you please send me your customber number via private message? I’ll be happy to make the switch.

Best regards, Cem

KarZodrak

Dear @Daniele_Sunrise

Could you please activate IPv4 for my router too? I would like to host multiplayer games.
Thank you!

Best regards,

Ralf

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